Relatient Simplifies Revenue Cycle Solutions For Patient Engagement

Relatient Simplifies Revenue Cycle Solutions For Patient Engagement

NASHVILLE, TN. – AUGUST 21, 2019Relatient, Inc., a fast-growing and highly-rated SaaS-based patient engagement company, announced an expanded focus in healthcare financial solutions and revenue cycle management (RCM) with the addition of industry veteran Ed Kenney as its new RCM Director. Relatient is expanding the functionality of its solutions including Patient Intake, Balance Messaging, and MDpay™ to improve revenue for medical offices while powering a better patient payment experience. Using best practices in patient communication, mobile technology, and its automated patient-engagement platform, Relatient is partnering with billing, claims, and revenue consulting 3rd-party vendors to support healthcare billing personnel who must manage an increasing level of patient financial responsibility. 

The challenges that providers face in collecting patient payments have not been solved.  The healthcare industry continues to look for resources who can make a difference. As consumers bear a larger burden of medical expenses under high-deductible plans, providers have experienced increased difficulty in collecting outstanding balances from patients. Providers expect to collect only 5070 percent of a patient balance after a visit, according to McKinsey & Company. Relatient is looking to use technology and out-of-the box thinking to engage patients on their care journey earlier and more conveniently so payments can happen faster and more efficiently.  

“Relatient is thrilled to have Ed Kenney join us and bring over 20 years in the healthcare industry with deep RCM expertise and relationships to lead the strategy for our portfolio, addressing ongoing challenges like patient balances, A/R days, online payments, security, bad debt, and consumer-friendly options,” said Robbie Abt, Sr. Vice President, Relatient. “We are building on our leadership in patient engagement with our Patient Intake, Balance Messaging, and MDpay™ solutions to deliver an integrated comprehensive way to solve the growing revenue problems for medical offices.” 

In an effort to share insights and capabilities with RCM healthcare leaders, Relatient is pleased to join the Health Business Management Association (HBMA) and sponsor an exhibit at the upcoming 2019 HBMA Annual Revenue Cycle conference in Las Vegas, September 12-14. Kenney will join his Relatient colleague Jonathan Shivers, Director of Business Development and meet attendees at booth #504.  RCM professionals from more than 500 billing organizations who represent HBMA members will attend the event with Relatient. Schedule a meeting at Relatient RCM Solutions 

Additionally, Relatient Specialists are also available to work with medical offices, staff and physicians to demonstrate its automated and mobile-first technologies for RCM and patient engagement. Contact Relatient to schedule a demo or learn more.  

About Relatient 

Relatient is an industry recognized and award-winning, SaaS-based patient engagement company that improves patient and provider communications for increased patient satisfaction and improved productivity. Relatient has engaged more than 25 million patients on behalf of U.S. providers, medical practices, hospitals, and health systems and annually delivers 120 million patient messages. Relatient’s platform integrates with more than 85 practice management and electronic health databases to stop the phone tag, eliminate the bottlenecks, reduce no-shows, drive appointments, increase online reviews, get patient feedback, and speed patient payments, all while supporting health and care quality initiatives. Visit www.relatient.net, call 866-473-8160, or follow Relatient on Facebook, Twitter, and LinkedIn

Contact 

James Kanka 
Sr. Director of Marketing Relatient, Inc. 
(615) 208-7384 
jkanka@relatient.net

Make text, email and voice an integral part of your patient engagement.

Ed Kenney, Director of RCM ,
Relatient

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Relatient & Unlimited Systems Partner to Make Patient-Engagement Easier for Oncologists and Cancer Patients

Relatient, Inc., an industry top-rated, SaaS-based patient engagement company announced a new partnership with Unlimited Technology Systems, LLC, a key revenue cycle application provider for specialty healthcare whose Oncology-specific workflow tools are the category leader for cancer centers. Through the new agreement, Unlimited Systems customers using its g4 Studio™ revenue cycle management platform can benefit from customized integration with Relatient’s automated patient engagement solutions to reduce no-shows, improve the patient experience, and increase practice productivity.

“For more than fifteen years, we have been connecting Oncologists with the best tech platforms available to run their cancer centers and effectively manage patient data. Today we’re excited to formally extend our integrated solution to include Relatient’s next generation patient engagement platform,” said Brian Gockerman, CEO, Unlimited Systems. “Our customers will benefit from Relatient’s track record of quickly impacting outcomes for patients and providers and enhancing the patient experience and revenue results.”

Relatient’s platform of solutions automates 16 different touch points along the outpatient journey including appointment reminders, surveys, two-way messaging, broadcast messaging, self-scheduling, waitlist outreach, and mobile registration. Built especially for enterprise organizations, Relatient powers patient communication across multiple locations and multiple specialties with 2-way chat, text, email, and voice technology.

“Unlimited Systems has been such a unique company to work with, given their specialty expertise and great relationship with their customers. We’re excited to formalize and expand what we’re doing together,” said Michele Perry, CEO, Relatient. “As a breast cancer survivor, these Oncology practices and their patients are close to my heart. I’ve been there, and I’m honored to join Unlimited Systems in improving the patient experience and provider communications.”

Relatient Patient Engagement Specialists are working closely with Unlimited Systems customers and are available to advise healthcare organizations of their patient engagement options. Contact Relatient to schedule a demo or learn more.    

About Relatient 
Relatient is an industry-recognized and award-winning, SaaS-based patient engagement company that utilizes modern and mobile modalities to improve patient and provider communications. Relatient has engaged more than 25 million patients on behalf of U.S. providers, medical practices, hospitals, and health systems with a projected 120 million delivered messages in 2019. Relatient’s platform integrates with practice management and electronic health databases to drive operational efficiency, appointments and online reviews, reduce no-shows, speed patient payments, and improve patient satisfaction, all while supporting health and care quality initiatives. Visit http://www.relatient.net

About Unlimited Systems 
Unlimited Systems is software development company headquartered in Cincinnati, Ohio for the past sixteen years and focused on financial management solutions for specialty healthcare. More than 3,000 Oncology providers already utilize Unlimited’s software to effectively drive their front office and revenue cycle operations and better support patient care. Unlimited Systems is committed to ensuring that specialty healthcare providers thrive in a dynamic reimbursement environment. The organization takes pride in knowing that their efforts directly impact the lives of cancer patients and the effectiveness of cancer centers across the nation. Learn more at http://www.g4studio.com/

Contact 

James Kanka 
Sr. Director of Marketing Relatient, Inc. 
(615) 208-7384 
jkanka@relatient.net

Make text, email and voice an integral part of your patient engagement.

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Webinar: Driving 90% Patient Adoption Across Your Network How U.S. Dermatology Partners is Showing Us The Way

Webinar: Driving 90% Patient Adoption Across Your Network How U.S. Dermatology Partners is Showing Us The Way

— WEBINAR —

Driving 90% Patient Adoption Across Your Network

How U.S. Dermatology Partners is Showing Us The Way

September 5, 2:00 ET

Join The Conversation!

Achieving patient engagement can prove challenging, especially if you’re a large organization or physician network. U.S. Dermatology Partners is sharing their story and some strategies that help them connect patients and providers across more than 90 practice locations and 8 states. 

Attend the webinar to learn:

  • How U.S. Dermatology Partners is helping physicians reclaim time to focus more on patients and how patients benefit
  • How U.S. Dermatology Partners defined their patient engagement objectives and found a partner to help them achieve success
  • U.S. Dermatology Partners’ strategies for engaging patients, optimizing for physicians, and delivering business results
  • Advice for those who are getting started or looking to accelerate their patient engagement goals

A webinar, featuring:

Register Now

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RELATIENT EXPANDS IN GREENWAY MARKETPLACE WITH THE NEXT GENERATION OF PATIENT ENGAGEMENT SOLUTIONS

NASHVILLE, TN. – AUGUST 13, 2019 – Relatient, Inc., a fast-growing and highly-rated SaaS- based patient engagement company, announced an expanded marketplace agreement with Greenway Health, a national leader in health information technology including integrated electronic health record, practice management, and revenue cycle management solutions. Relatient is a Greenway Marketplace Partner, and its solutions for patient self-scheduling, patient intake, online payments, visit surveys, and two-way messaging are now available to Greenway customers on the Greenway Marketplace. 

“Relatient extends Greenway Health’s patient engagement options with a robust platform of patient-centered solutions built to connect patients and providers at various touchpoints in the care journey,” said Esteban Burgos, Marketplace Channel Manager with Greenway. “We are pleased to continue to work with Relatient to bring alternative solutions in patient engagement technology from an industry-recognized resource that helps improve patient access and satisfaction.”  

Since 2014, Relatient has delivered patient outreach technology that integrates with Greenway platforms and today supports nearly 5,000 Greenway providers across the United States. Relatient applies automation and best practices to interact with patients directly, avoiding the hassle of portals and passwords and often leading to adoption rates as high as 90%. Relatient brings a mobile-first, integrated patient engagement platform to healthcare organizations that’s been proven to decrease patient no-shows, drive patient satisfaction, optimize workflows, reduce costs, and increase revenue. 

Relatient’s Healthcare IT specialists work one-on-one with medical offices to plan, implement, and support staff to fully utilize digital technology and provide the kind of access patients expect.  

“Relatient’s early commitment to Greenway Health’s customers played a pivotal role in our product expansion and the development of a comprehensive platform for patient-centered engagement,” said Trevor Brown, VP Business Development, Relatient, Inc. “We focused on meeting Greenway customers’ needs with the right products and are proud to bring even more value with our newest automated digital solutions, all while keeping an excellent track record among Greenway users and the industry.”  

Relatient Patient Engagement Specialists are working with Greenway customers to improve the patient experience and provide insights to increase productivity and revenues for their organizations. Contact Relatient to schedule a demo or learn more.  

About Relatient 

Relatient is an industry recognized and award-winning, SaaS-based patient engagement company that improves patient and provider communications for increased patient satisfaction and improved productivity. Relatient has engaged more than 25 million patients on behalf of U.S. providers, medical practices, hospitals, and health systems and annually delivers 120 million patient messages. Relatient’s platform integrates with more than 85 practice management and electronic health databases to stop the phone tag, eliminate the bottlenecks, reduce no-shows, drive appointments, increase online reviews, get patient feedback, and speed patient payments, all while supporting health and care quality initiatives. Visit www.relatient.net, call 866-473-8160, or follow Relatient on Facebook, Twitter, and LinkedIn 

About Greenway Health 

Fueling our customers’ success is at the heart of Greenway Health’s work. Driven by our five-point customer pledge and our mission to be trusted advisers, we provide innovative technology, quality services, and strategic partnerships that help practices grow profitably, improve patient outcomes, run efficiently, and remain compliant with federal and state regulations. Greenway’s team of clinical, financial, and technology experts is committed to innovative solutions that keep people healthier and happier. We connect providers to the right information and insights, at the right place and time, so they can make patient-driven care a reality. Greenway partners with organizations and progressive providers across multiple specialties, which translates into millions of lives touched daily by our solutions. For more details, visit www.greenwayhealth.com, call 877-537-0063, or follow Greenway on Facebook, Twitter, and LinkedIn

Contact 

James Kanka 
Sr. Director of Marketing Relatient, Inc. 
(615) 208-7384 
jkanka@relatient.net

Make text, email and voice an integral part of your patient engagement.

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